Refund & Cancellation Policy
This Refund & Cancellation Policy explains how refunds and cancellations are handled for services offered by E India Business Solutions.
Important Notice
Our services involve consultancy, document preparation, and government application support. Once work has begun, refunds may not be available.
1. Refund Eligibility
You may request a refund only in the following cases:
- Duplicate payment made in error
- Payment made but the service has not yet been started
- Service purchased is unavailable or cannot be delivered due to internal reasons
2. Non-Refundable Situations
No refund will be issued under the following circumstances:
- If application processing/document preparation has started
- If you provide incorrect information or incomplete documents
- If a government authority rejects your application
- If you change your mind after placing an order
- If delays occur due to government portal issues
3. Cancellation Policy
Orders can be cancelled only before our team begins the processing of your application. Once the documentation or verification work has started, cancellation cannot be performed.
4. Refund Processing Time
- Approved refunds are processed within 7–10 working days
- Refunds are issued to the original payment method only
5. Service Delivery Timeline
Since we offer consultancy services related to government applications, service initiation starts soon after successful payment and form submission. Therefore, customers are advised to review all information before submitting.
6. How to Request a Refund
You may contact us through:
Email: help@eibs.in
Phone: +91-8849683598
7. Agreement
By making a payment on our website, you acknowledge and agree to all terms outlined in this Refund & Cancellation Policy.
8. Contact Details
Business: E India Business Solutions
Address: Bhavnagar, Gujarat, India – 364001